Ground Service Agent - Position Filled

Location: SeaTac, Washington

Position Details

Starting Rate
USD $18.00/Hr.

Pay Details
$2,500 hiring bonus:

$1,000 paid after 100 days of employment

$1,500 paid after 6 months of employment

The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary
The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Key Duties
Load and offload luggage and cargo, transporting to various airport locations.

Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.

Marshals and pushes back aircraft.

Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.

Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.

Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.

Execute aircraft tow operations if required.

Performs other duties as assigned.

Additional Details

In order to obtain an airport badge, candidates will need to be able to provide a certified copy of their birth certificate or passport in addition to their valid driver's license.

Job-Specific Experience, Education & Skills


Strong written and verbal communication skills.

Ability to juggle multiple tasks in a fast-paced environment.

Valid driver's license.

Ability to consistently lift 50 pounds.

Must be able to stand for long periods of time.

Must be able to bend, stoop, squat, reach and grasp.

Ability to perform basic mathematics.

Ability to work a flexible schedule including nights, weekends and holidays.

Ability to participate in paid training that may require overnight travel.

Ability to obtain USPS Mail Handling Certification.

Ability to obtain airport security clearance.

Ability to communicate in English.

High school diploma or equivalent.

Minimum age of 18.

Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

COVID-19 Vaccination Requirement

Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Medical, dental and vision benefits

401k program with a company match up to 6%

Monthly incentive pay plan up to $150 per month

Annual incentive pay plan with a target 5% payout of annual earnings

Generous paid time off

Unlimited standby travel benefits on Alaska Airlines & Horizon Air

Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply. We are an E-Verify ® employer, where required by law.

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